PRODUCT FAQ             

What thread count is right for me?

The thread count is the number of threads in each square inch and generally speaking, the higher the thread count, the more luxurious, dense and soft the material will feel. The quality of the yarn is also very important in the feel of the product, so thread count alone does not always tell the whole story.

120-180 Thread Count | This range is most suitable for rentals and basic domestic use, the type often found in hospitals, and certainly good for a spare room and where the usage calls for material of a more basic nature.

200 Thread Count | A very cool and light percale cotton, mostly used in summer. Found in many hotels, this product is ideal for contract or domestic usage where the requirement is for cool crisp bed linen within a certain budget.

400 Thread Count | Definitely our best selling cotton product. A soft yet more substantial Egyptian cotton than the 200 count,favoured for it’s cool feel and durability, with a universal appeal. This product is what you expect to find on the beds of major hotel chains worldwide.

600 Thread Count | Here is where the exclusive end of quality begins, made possible by the use of compressed air technology in the weaving process. It is a beautiful lustrous, uniform, soft and very smooth fabric, the best selling Luxury cotton in our upper range.

800 – 1000 Thread Count | Ultimate Luxury, pure indulgence, a step above the 600 Thread Count with an even greater lustre and a fuller fabric. This is an amazingly robust yet silky weave and will always be considered to be very beautiful bed linen even after many, many years.

Does thread count matter?

Thread count simply refers to how many threads – Vertically and Horizontally – are woven into one square inch of fabric. With finer threads, such as those produced with pure Egyptian cotton, more threads can be woven into each square inch, which produces in turn, a finer, softer and more flexible material. In general, the higher the thread count, the higher the quality of the sheets. The thread count of basic or standard cotton is around 150 – good quality sheets start at 180 thread count and are considered percale. Whilst thread count is a consideration, there are features much more important to measuring comfort, quality, and value. This includes the type of cotton, the feel of the fabric and the nature of the finishing process

What is Percale and Sateen?

Percale is a closely woven, plain weave, spun fabric made from both carded and combed yarns and Percale sheeting is the finest available. The high thread count – above 180 - gives the fabric a soft, silk-like feel. Sateen is weave construction that has more yarn surface on the face of the cloth than other basic weaves giving a softer and more lustrous look resembling satin. Which is best? The way in which fabric is woven also has an effect on its feel. Cotton sateen sheets are frequently softer than those with a Percale weave. A sateen weave has more warp threads on the top surface, resulting in a silk-like touch and attractive lustre or sheen. As to which is better there is no answer as it’s a matter a personal taste; some people prefer the crispness of a Percale weave, others like the softness of the sateen.


What is GSM?

GSM stands for Grams Per Square Metre which is a measure of the weight of the cotton used in producing towels. Generally speaking the higher the GSM the softer and more luxurious the towel. However, any towel of 450 GSM and above will meet the demands of a quality hotel in terms of feel and longevity.


Always follow the care label. Here are a few guidelines on how to optimise the durability of our products:

Egyptian cotton bedlinen and table linen

Machine Wash at 40 degrees centigrade, tumble dry with cooling down period, take out of dryer shortly after cycle is completed, fold, lay flat and iron whilst fabric is still damp. You may also hang the bed linen to drip dry, this will result in minimum creasing. 

Always wash dark colours separately

The above washing instructions are for guidance only, for more detailed procedure, all of our products have specific instructions on the packaging and/or labels.

    DELIVERY & RETURNS        

How long will it take for me to receive my order?

90% of items will be dispatched next working day but few items may take longer. Please allow us 2 -10 working days to get it delivered.Please drop an email if your item did not deliver in 14 days.For Hand tufted rugs customisation, Please allow us 7-14 days to get it delivered.

 How do I know my order has been confirmed?

You will receive a message alert on the email id registered by you.

 What is your return policy?

We are confident you will be satisfied with your purchase. However, if for any reason, the product does not meet your expectations, please note the following terms applicable. You must return your purchase item within 14 days of delivery. The items must not have been used and should be in unsoiled condition, complete with all attached tags, the original packaging and the receipt. In case, you do not have the receipt, your merchandise can only be exchanged or better still, a Gift Voucher/ credit note can be issued to you. Please note that we will not make a refund for goods that have been damaged or washed.Courier the item with the return sticker provided inside.

What should I do if the product received is defective?

Please contact us and we will exchange with the new one or if you want money back, we can refund all money back.

           PRIVACY POLICY           

This privacy policy sets out how Bedding Nest uses and protects any information that you give Bedding Nest when you use this website. Bedding Nest is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."


We collect the following information: name contact information including email address billing and shipping information such as address credit card information (encrypted with secure ssl)


We require this information in order to transmit orders for products and ensure prompt and accurate delivery. We may also use information for internal record keeping or to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Should you not wish to receive such notices, you can opt out at the time you place your order, or anytime thereafter. We will never sell your information.


The Bedding Nest website has been developed to support secure online shopping through ssl technology. All credit card information you provide during the shopping process is encrypted for your protection. Information that is provided to Bedding Nest as a result of your online purchase is treated as confidential, and will not be sold to any other parties.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at info@beddingnest.co.nz.  We will promptly correct any information found to be incorrect.


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